snas.app Privacy Policy

Last updated: August 2026

Snas.app is committed to protecting your privacy. This Privacy Policy explains what information we collect, how it is used, and how it is protected.

1. Information We Collect

We may collect and process the following information when you register for an account or use our software:

  • Your name and business/organisation name

  • Account owner email address and password credentials

  • Billing details and payment transaction records (processed securely via our payment gateway)

  • Location data (such as city or country, if provided)

  • Subscriber lists and campaign data you upload or create within the platform

  • Any correspondence or communication when you contact our support team

2. How We Use Your Information

Your information is used solely to:

  • Set up, manage, and maintain your Snas.app account and subscription

  • Process advance monthly billing and manage usage limits

  • Deliver newsletters, broadcasts, and AI-powered features via our platform

  • Respond to enquiries and provide customer support

  • Ensure platform security, enforce our terms, and comply with legal obligations

3. Data Sharing & Third-Party Services

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data will only be shared where strictly necessary to operate the service:

  • Infrastructure & Delivery Providers: Trusted third-party SMTP routing networks and AI service providers required to send campaigns and generate/polish content.

  • Payment Processors: Secure payment gateways to handle subscription billing.

  • Legal Compliance: Where required by law, court order, or to protect our legal rights.

4. Data Storage and Security

  • Security Measures: We take reasonable technical and organisational steps to protect your personal data from loss, misuse, or unauthorised access.

  • Data Retention: Account data and subscriber lists are retained for as long as your subscription is active or as necessary to provide services. Upon account termination, your data may be exported or purged from active systems following a standard retention window, unless longer retention is required for legal, accounting, or compliance purposes.

5. Cookies and Website Analytics

Our website and platform may use basic cookies or analytics tools to maintain session states, authenticate users, understand how visitors interact with the site, and improve overall performance. You can control or disable cookies through your browser settings, though disabling essential cookies may impact your ability to log in or use the platform.

6. Your Rights

Under applicable data protection laws (such as GDPR), you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your data where appropriate

  • Object to or restrict certain processing of your data

  • Withdraw consent for us to contact you

7. External Links

Our platform or website may contain links to external websites. We are not responsible for the privacy practices, security, or content of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published and available on our website.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us at support@snas.app.